Terms of service

OVERVIEW

Welcome to Lemon d.o.o. The terms “we,” “us,” and “our” refer to Lemon d.o.o. Lemon d.o.o. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). Lemon d.o.o. is powered by Shopify, which enables us to provide the Services.

The following terms, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of the age of majority in your country of residence and that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, product appearance may vary depending on your device or settings.

We do not warrant that the appearance or quality of purchased products or services will meet your expectations.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities by person, region, or jurisdiction.


SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Lemon d.o.o. reserves the right to accept or decline any order. An order is not accepted until payment is received and confirmed.

Please review orders carefully. Cancellation requests may not be honored once an order is accepted. If an order is modified or canceled, we will attempt to notify you using the provided contact information.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You represent that purchases are for personal or household use only and not for resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. Prices do not include taxes, shipping, handling, or customs fees unless stated otherwise.

You agree to provide accurate billing and payment information and to promptly update it as needed.

You represent that you are authorized to use the payment method provided and agree to pay all charges incurred.


SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only. Lemon d.o.o. is not liable for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon transfer to the carrier, where permitted by law.


SECTION 6 - INTELLECTUAL PROPERTY

All content in the Services is owned by Lemon d.o.o. or its licensors and protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.

All trademarks belong to their respective owners. Shopify trademarks belong to Shopify.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.


SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content accessed through the Services. Use them at your own risk.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sales are made directly with Lemon d.o.o. Shopify is not responsible for transactions between you and Lemon d.o.o. You release Shopify from any related claims.


SECTION 10 - PRIVACY POLICY

Personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy: https://privacy.shopify.com/en


SECTION 11 - FEEDBACK

By submitting feedback, you grant Lemon d.o.o. a perpetual, worldwide, royalty-free license to use it. We are not obligated to provide compensation or respond.


SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct errors or cancel orders resulting from inaccurate information.


SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, infringe rights, transmit malware, improperly collect data, spam, scrape, or interfere with security. Violations may result in termination.


SECTION 14 - TERMINATION

We may terminate access at any time. Obligations incurred before termination remain payable. Certain sections survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available” without warranties to the fullest extent permitted by law.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lemon d.o.o. and Shopify shall not be liable for indirect, incidental, or consequential damages.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Lemon d.o.o., Shopify, and their affiliates from claims arising from your use or violation of these Terms.


SECTION 18 - SEVERABILITY

If any provision is unenforceable, the remaining provisions remain valid.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lemon d.o.o.


SECTION 20 - ASSIGNMENT

You may not assign these Terms without consent. We may assign without notice.


SECTION 21 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia. Slovenian courts shall have jurisdiction.


SECTION 22 - HEADINGS

Headings are for convenience only.


SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.


SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Lemon d.o.o.
Email: info@lemonstore.si
Phone: +386 41 370 710
Country: Slovenia