Shipping policy

1. Shipping Costs

The exact shipping costs will be displayed in your shopping cart before checkout. Shipping prices may vary depending on the chosen carrier and the delivery destination.

2. Processing and Delivery Time

All orders are typically processed and shipped within 1–3 business days, unless otherwise specified for a particular product.

3. Shipping Carriers

Domestic Shipping (Slovenia):

  • Pošta Slovenije
  • GLS
  • DHL

International Shipping:

  • Packeta
  • DHL
  • GLS

The selected shipping method and estimated delivery time will be clearly displayed at checkout.

4. Important Notice

  • Discounted products and hygiene items are non-returnable, except in cases of damage or errors during delivery.
  • For more information, please see our Refund and Return Policy.

5. International Shipping

For international deliveries, customs duties, taxes, or other fees may apply. These charges are not included in the displayed total price and are the responsibility of the customer.

6. Gift Vouchers

  • Digital gift vouchers are sent via email.
  • Upon request, they can also be sent by regular mail.

7. Shipping Inquiries

For any questions regarding shipping, please contact us at:

📧 Email: info@lemonstore.si
📞 Phone: +386 41 370 710